The number of revisions included is based on the package you select. You are entitled to request as many revisions as outlined in your package details. We are committed to delivering top-notch service and will continue refining your design until it meets your expectations. If the design concepts remain unchanged, you won’t incur any additional charges. Expect your revised design within 48 hours.

Designs Prodigy typically has a turnaround time of 48-72 hours for most design services. This timeframe refers to the delivery of a single iteration of a design stage, not the complete project duration. The time required for revisions may vary between 48 to 72 hours, which equates to 2 working days. For example:
1) Logo Orders or Revisions Requested on Monday: Delivered by Wednesday. 2) Logo Orders or Revisions Requested on Friday: Delivered by end of day Tuesday.

Designs Prodigy stands by the quality of its design services with a 100% Money Back Guarantee. If you are not satisfied with the initial designs for your logo or website, you can request a full refund of the amount paid for the service. We are committed to ensuring your satisfaction and are here to assist with any concerns you may have.

Designs Prodigy offers a 100% Refund on all its design services, however it is not an unconditional 100% refund and certain conditions still apply. Designs Prodigy Refund Policy will be Void if;

• You have chosen a special or a custom package.
• The primary design concept (for any service) has been approved.
• The Logo has been finalized.
• The website has been designed, developed and deployed live.
• You have demanded revisions.
• If client change the mind.
• The cancellation has been made due to reasons non-related to the project.
• The company has not been contacted for more than 2 weeks.
• Company’s policies, or policy, have been violated.
• Other company or designer has been approached for the same project.
• The creative brief is lacking in required information.
• A complete design change has been demanded.
• The claim has crossed the given ‘request for refund’ time span.
• The business is closing or changing name or business.
• Reasons such as ‘change of mind’, ‘disagreement with partner’ or other reasons that do not pertain to the service will not be subject to refund under any circumstances.
• Once a client has accepted multiple sets of revisions (for any service),
• The client may be entitled to claim 50% of the refund after discussion with their Project Manager.
• The refund approval will be at discretion of Designs Prodigy Management.
• Management's decision on the matter will be final.
• If a client subscribes for a service bundle and happens to be dissatisfied with a particular service, refund will only be applicable on that particular service and ‘not’ the entire bundle.
• Cancellations of orders prior to project initiation due to reasons unrelated to the design service itself for any number of reasons will be subjected to a 33% cancellation administrative fee.
• Note: Designs Prodigy hold all the rights to reject any project or cancel the contract whenever it deems necessary. After the refund, you will not have any rights to use the designs for any purpose; they will be the sole property of Designs Prodigy. The company will be the rightful owner of the designs.
• Services not related to design services are not eligible for refunds under any circumstances. They are not covered under our 100% money back guarantee. If such a service is acquired as part of a Package Deal of any kind, they cannot be used to request a refund on the entire package. Examples of such services are as follows:
• Copyrights Protection Certificates.
• Website & Emails Hosting Services.
• Website SSL Certificates
• Website Domain Purchase.
• Website Maintenance Plans.
• Website SEO Plans.
• Social Media Marketing
• Google Adwords Campaigns
• For services that are not covered under the 100% refund policy in case of dissatisfaction the Designs Prodigy management after review the project may choose to offer a partial refund to the client.

• To claim your refund, please follow the following steps
• Dialing our Toll Free Number # +817 796 8215 and speak with your respective Project Manager to initiate a refund.
• Live Chat. Click here to start chat now and speak with a representative to initiate a refund.
• Sending us an Email to initiate a refund.
• As soon as we receive your refund request, we will respond to it at our earliest, once the required analysis is completed we will initiate the process according to our refund policy stated above.
• To cancel a project prior to project initiation due to reason unrelated to the service itself the refund request must be made within 24 hours of order placement in order to receive a full refund. Failing to do so will cause in receiving a service fee charge if a cancellation is requested after the initial 24 hours.
• After you have received your refund, you will not have any rights to any designs submitted by Designs Prodigy, unless mutually agreed with by the company and the customer through written communication. The information will be submitted the Copyright Acquisition of the Government Copyright Agencies to maintain legality.

Designs Prodigy will do its best to meet your requirements and our designers do their best to fulfill your expectations. We believe in providing best designs and each of our designs is well researched and well crafted.